Sync Every source connected Simplify Context, not more data Scale Decisions, per team
Sync. Simply. Scale.

SYNC AI · AI analytics for e-commerce and marketplace teamsAI that knows how your business works.

Commerce, ERP, advertising, warehouse, and CRM — synchronized into one model. Not another dashboard to read, but an answer scoped to what each person is accountable for, delivered in seconds with the action already attached.

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Synchronized intelligence

From synchronized data to decisions that move the business.

SYNC AI brings synchronized commerce data together with your roles, KPIs, priorities, thresholds, and business rules. Intelligence is shaped around how your business actually operates — generating role-based insights, action points, automated reports, real-time answers for teams, and data-informed responses to customer questions.

Fig. 01 — the model
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SYNC AI
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Synchronized intelligence

Four things synchronized intelligence has to get right.

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SYNC AI in action

One event. Multiple teams. One sync response.

Scroll through a real commerce scenario step by step. SYNC AI reads the signals, connects the business context, shows who is affected, and recommends what each team should do next.

SYNC AI 01 · The signal

Revenue is down. But that is only the first signal.

Sales decline while inventory rises, visibility falls, margin tightens, and customer tickets increase. The business sees the change. The reason is still distributed across systems.

Signals
Revenue ↓
Inventory ↑
Impression share ↓
Customer tickets ↑
Business change detected
Scroll
02 · The silos

Every team sees a different problem.

Commercial sees weaker sales. Marketing sees lower visibility. Operations sees excess stock. Customer teams see more inquiries. Pricing sees competitive pressure. Each reading is valid. None explains the business as a whole.

Commercial Performance decline
Operations Inventory pressure
Marketing Visibility loss
Customer Increased contact
Pricing Market pressure
One event · five readings
03 · Independent action

Five signals become five separate decisions.

Marketing changes spend. Pricing reacts to competition. Operations adjusts inventory planning. Commercial reprioritizes products. Customer teams respond to rising inquiries.

More action does not mean more alignment.

Different data Different context Different priorities
Actions taken in isolation
04 · Fragmentation

The answer exists. It is just spread across the business.

Revenue, margin, stock cover, ROAS, pricing, visibility, ratings, and customer tickets each hold part of the explanation. The problem is not data volume. The problem is that the relationships are not being read together.

Performance shows the effect
Operational data shows the consequence
Market and pricing data reveal the pressure
The context is fragmented
05 · SYNC AI

SYNC AI connects the signals behind the change.

Sales, stock, marketing, pricing, customer, and operational data are analyzed through the same business context. Relationships are evaluated across products, channels, KPIs, thresholds, and responsibilities.

Separate metrics become one business situation.

Signals are connected across functions
Business context is applied
Cross-team impact becomes visible
Connecting signals Applying business context Identifying relationships
06 · Shared explanation

Five symptoms. One connected explanation.

The sales decline is no longer read as an isolated revenue problem. Competitive pricing pressure, reduced product visibility, changing demand, inventory buildup, margin impact, and customer signals can now be evaluated as one connected situation. Every team works from the same explanation of what changed and why.

Cause and impact connected
Relationships made visible
One shared business context
One business situation Shared context found
07 · Coordinated action

One explanation. Different actions for each team.

The business does not need every team to perform the same task. It needs every task to respond to the same reality.

Commercial Reassess product priorities.
Marketing Adjust spend according to demand, stock, and margin.
Operations Update inventory planning around the revised demand signal.
Pricing Evaluate the competitive move without sacrificing margin blindly.
Customer Address the customer signals linked to the affected products.

Different responsibilities. Synchronized decisions.

Role-specific action · shared reasoning
08 · Synchronized business

From fragmented signals to synchronized action.

SYNC AI connects what the business already knows, establishes what it means together, and delivers the relevant next action to each role.

Before 5 teams Multiple data views Separate explanations Independent actions
After 1 connected business context 1 shared explanation Role-specific actions Teams moving from the same intelligence

When intelligence is synchronized, teams move as one.

See SYNC AI in action
Business anomaly detected
Something changed. Everyone can see it. Nobody sees the whole picture.
−12% sales
−2.4pt margin
−9pt impression share
−31% conversion
1.6x ROAS
−6% price index
+18% inventory
+31 tickets
28% discount depth
9 days cover
4.2 ★ rating
Commercial
“We see a performance change.”
Operations
“We see an operational signal.”
Marketing
“We see a change in engagement.”
Customer
“We see a change in behavior.”
Pricing
“We see a market signal.”
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Changes commercial priorities
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Adjusts operational planning
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Changes campaign activity
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Responds to customer signals
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Adjusts commercial conditions
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{{ fgNote }} Revenue −12% WoW Inventory +18% Impression share −9pt Tickets +31 Discount depth 28% Margin −2.4pt Cover 9 days ROAS 1.6x Rating 4.2 ★ Price index −6%
Correlating signals…
Connecting business context…
Testing relationships…
Identifying common drivers…
One shared explanation
Five separate issues are one business situation.
Shared context found
Commercial Revenue −12% WoW Volume held; the loss is basket size, not demand
Pricing Discount depth 28% A competitor undercut on the two lead SKUs
Marketing Impression share −9pt Bids trimmed on the same SKUs three weeks ago
Operations Inventory +18% Stock built for a forecast that no longer holds
Customer Tickets +31 Delivery delays on the overstocked line
Assessment One cause, five symptoms: a competitor price move on two SKUs pulled conversion down. Marketing had already cut bids on those SKUs, so visibility fell with it; the units that did not sell became overstock, and the delivery delays on that line drove the ticket spike. Margin is being defended with discount instead of position.
CommercialPrioritize Product X
OperationsPrepare three-week cover
MarketingShift spend to high intent
CustomerLead with praise themes
PricingHold margin, 10% on Z
Different actions · same understanding
Synchronized business When intelligence is synchronized, teams move as one.
Before With SYNC AI
5 teams working apart Teams One aligned organization
5 disconnected silos Data 1 connected business context
5 competing explanations Reasoning 1 shared explanation
5 independent moves Action Coordinated action per role
The explanation is written once Every team acts on the same reason Decisions stop waiting on alignment meetings
SYNC AI DataSync Synchronized Intelligence

The SYNC AI framework

Domain-specific language modelling.

SYNC AI reads commerce through the language your business actually uses — its products, channels, KPIs, thresholds, goals, roles, and operating rules. Nine business domains provide different lenses on the same synchronized reality. Each one connects its own signals with the wider business context to surface relevant possibilities, risks, and next actions.

Fig. 05 — domains
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Stage 01 of 05

Every system you already run, read as one stream.

SYNC AI connects to the sources this domain depends on and keeps reading them.

    Plays through all five · click a stage to jump

    SYNC AI agents

    Your team asks. Your customers ask. SYNC AI answers both.

    Two specialized agents extend synchronized intelligence across the business — turning connected data into decisions for your teams and approved product knowledge into answers for your customers.

    Select an agent to see how it works

    SYNC AI Analyst

    A personalized assistant for everyone. Ask, and get the answer right away.

    It knows you. It knows your data. No fetching, no reconciling, no second platform.

    Fig. 06 — the assistant
    01 Personalized reports Scoped to your remit
    02 Instant answers Ask in plain language
    03 KPI assessment Measured against your targets
    04 Strategy Options weighed on your data
    05 Actionable insights With the owner attached
    S SYNC AI Analist DL Dana Lowe · General

    How can I help you today?

    Start from a saved prompt for sales, stock, advertising, or profit — or just type the question.

    Your saved prompts
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    CX Agent

    Turn product knowledge into customer answers at scale.

    SYNC AI CX Agent uses synchronized product data and approved knowledge sources to answer customer questions through one structured response layer.

    Fig. 07 — the CX agent
    Answering from approved knowledge
    What it delivers
    Product-grounded answers Responses are based on relevant product details, attributes, catalogue information, and defined sources.
    Consistent customer context FAQs, policies, product content, and support information are brought into the same response flow.
    Scalable response capacity Recurring customer questions can be handled consistently while reducing repetitive workload for CX teams.
    The right product information, delivered when the customer asks. Discover SYNC AI CX Agent

    Talk to us

    All your business data. One platform. Real-time intelligence.

    Tell us which systems you run on and what your teams are accountable for. We will show SYNC AI on data that looks like yours.

    Fig. 07 — get started
    What happens next
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    Or reach us directly info@data-sync.com.tr Response within one business day
    Contact us

    FAQ

    Frequently asked questions

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