Every plan connects unlimited users to all nine capabilities, every add-on, and both AI token packs. Moving up buys one thing: more room — data volume, AI credits, and how deep support goes.
Unlimited users, all nine capabilities and every add-on ship on every tier. Everything below is the part that actually changes.
| Dimension | T1SynchronizeCloud | T2AccelerateCloud | T3EnterpriseCloud, or on-premises |
|---|---|---|---|
| Who it fits | |||
| Built for | A single team, exploring on its own numbers | Several teams, scaling across channels | Multi-business-unit, governance-heavy, or under a data-residency mandate |
| Deployment | Cloud | Cloud | Cloud, or on-premises / private VPC, self-hosted |
| Commercials (USD) | |||
| Billed monthly | $500 / month | $1,750 / month | — |
| Billed annually | $5,100 / year | $18,000 / year | Custom — contact sales |
| Monthly equivalent | $425 | $1,500 | — |
| Billing | Monthly, or annually to save 15% | Monthly, or annually to save 15% | Annual or multi-year — on-prem is a multi-year licence + annual maintenance |
| Setup & integration | None — self-serve | TBD | TBD |
| Maintenance (annual) | None — self-serve | TBD | TBD |
| What every plan already includes | |||
| Users | Unlimited | Unlimited | Unlimited |
| Capabilities View capabilities | All 9 | All 9 | All 9 |
| Add-ons | Included | Included | Included |
| Token packs — Analyst & CX Agent | Purchasable by anyone | Purchasable by anyone | Purchasable by anyone |
| Room to work | |||
| Data included / month | 10 GB | 40 GB | 100 GB — more scoped with you |
| AI credits / month | 5,000 | 20,000 | Custom, pooled |
| Credit overage ($ / 1,000) | $8 | $6 | Custom |
| Report generation | Unlimited — metered by depth, not count | Unlimited — metered by depth, not count | Unlimited — metered by depth, not count |
| Daily overview | Included in the platform fee | Included in the platform fee | Included in the platform fee |
| How far support goes | |||
| Support | Email, business hours | Priority support + onboarding | Dedicated CSM + implementation team |
Yes. Every plan includes unlimited users, all nine capabilities and every add-on: SmartPricing, Promotion Calculator, Remittance, Dashboard and Order Profitability. Moving up a plan buys more data volume, more AI credits and deeper support.
Synchronize and Accelerate are billed monthly, or annually with a 15% saving. Enterprise is billed annually or over several years; an on-premises deployment is a multi-year licence with annual maintenance.
Synchronize is self-serve with no setup fee. For Accelerate and Enterprise, setup and integration work is scoped with you during onboarding, based on the systems you connect.
Marketplaces such as Trendyol, Hepsiburada, Amazon and N11; e-commerce platforms such as Shopify, IdeaSoft and Ticimax; advertising and analytics such as Google Ads and Meta Ads; and ERP systems such as Logo Tiger, Netsis and Mikro. The integrations page lists each platform and its status.
Additional AI credits are billed per 1,000 credits: $8 on Synchronize and $6 on Accelerate. Enterprise plans use custom, pooled credits.
Synchronize and Accelerate run in the cloud. Enterprise can run in the cloud, on-premises or in a private VPC.
See every platform on the integrations page, or what the add-ons do: Order Profitability, SmartPricing, Remittance, Promotion Calculator.
Talk to sales about data volume, seat count, and rollout timeline.